..........................................................................111 vii Table of Contents Table of Contents Redial ....................................................................................................................................112 Mute ......................................................................................................................................113 Receiving Calls ..........................................................................................................................114 Answering an Incoming Call ................................................................................................114 Sending an Incoming Call to Voicemail ...............................................................................114 Handling Calls ...........................................................................................................................115 Placing a Call on Hold ..........................................................................................................115 Transferring Calls .................................................................................................................116 Conferencing Calls ...............................................................................................................118 Ending Calls ..........................................................................................................................123 Managing Calls .........................................................................................................................124 Directory List ........................................................................................................................124 Callers List .................