Notice HP DeskJet 960c

« ble for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. terms and conventions The following terms and conventions are used in the quick reference guide: terms The HP Deskjet 990c, 980c, and 960c series printers may be referred to as HP Deskjet 9xx or HP Deskjet. symbols The > symbol guides you through a series of software steps. For example: Click Start > Programs > hp deskjet 9xx series > Release Notes to view the Release Notes. cautions A Caution indicates possible damage to the HP Deskjet printer or to other equipment. For example: Caution!Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. english iii quick reference guide introducing the hp deskjet printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 printer cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 software updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 viewing quick help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Windows 95, 98, Me, 2000, and NT 4.0 users. . . . . . . . . . . . . . . . . . . . . . .4 Macintosh users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 viewing printer information in Windows 3.1x and DOS. . . . . . . . . . . . . . . . . . .6 Windows 3.1x users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 DOS users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 contacting hp customer care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 hp’s support process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 hp customer care e-support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 hp customer care by phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 obtaining hp customer care repair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 obtaining a warranty extension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 solving Windows installation problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 limited warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 environmental statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . inside back cover hp deskjet 990c/980c/960c series table of contentsiv english1 englishintroducing the hp deskjet printer what’s in the box Thank you for buying an HP Deskjet pri... »